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Finra Issues Notice On The Transition To Remote Work And Remote Supervision

Financial Industry Regulatory Authority, Inc. (FINRA) has published a regulatory notice based on its observations on how firms transitioned to remote work and remote supervision amid the coronavirus pandemic. The Notice detailed the challenges companies faced in moving to remote working environments, executing their business continuity plans (BCPs), closing their offices and branches, and supporting customers through the changes. 

 

FINRA has released the Notice to emphasize how small, midsize, and large companies have transitioned their employees and supervisory procedures to remote work operations. Additionally, it has also highlighted individual efforts firms have undertaken immensely to improve remote work and remote supervision, such as:

 

 

Furthermore, the regulatory Notice also detailed how firms addressed compliance issues, such as text messaging and call monitoring compliance. Companies have utilized various communication tools and archiving solutions, such as TeleMessage’s WhatsApp archiving, to record messages and calls securely and efficiently.

 

FINRA’s Notice aims to help businesses implement effective remote work practices, including maintaining supervision and preserving strict compliance with data protection regulations and record-keeping laws. For more information, see this infographic by TeleMessage.

 

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